eyedex.co · configurathor.com

3D Configurator Requirements Checklist

2026 Edition · Free resource from Eyedex
Use this checklist before booking vendor demos or requesting quotes. Score each vendor against your requirements. A platform that fails more than 2 must-haves is not the right fit regardless of price.
Technical Requirements
Real-time 3D rendering
Not image swaps. Options must update a live 3D model in the browser.
Mobile and touch support
Test on iOS Safari and Android Chrome. No app download required.
WebAR / AR try-on (if needed)
Browser-based AR. Confirm which devices and browsers are supported.
Load time under 3 seconds on mobile
Ask for demo on throttled connection. Every second of load time reduces conversion.
Unlimited configuration options
No cap on colors, materials, parts, or variants.
E-commerce Integrations
Works with your platform (Shopify, WooCommerce, etc.)
Native plugin OR confirmed custom integration. Get this in writing.
Pushes to cart with specs attached
Configuration data goes into the order, not a separate PDF.
Real-time pricing logic
Price updates as user configures. Supports rules, bundles, option-based pricing.
ERP / order management sync (if needed)
Ask for existing connectors. Custom integrations add cost and time.
Pricing Model Red Flags
No per-transaction fees
% of revenue fees destroy margins at scale. Walk away if this exists.
No seat or user limits
Admin access should not be gated by seat count for your team size.
No forced annual contract on first engagement
Ask for a short pilot period before committing to a 12-month contract.
Data portability if you leave
You should own your 3D assets. Confirm you can export them.
3D Model Quality
Realistic materials and lighting
Ask to see fabric, metal, and wood renders. Flat textures are not acceptable.
They create 3D models or you provide them
Clarify who is responsible and what format is required.
Model update process
How long and how much does it cost to add a new product or variant?
Support and Onboarding
Dedicated onboarding included
Not just documentation. A human who walks you through setup.
Response time commitment in writing
Ask for SLA. "Business hours" is not specific enough.
Reference customer in your industry available
Ask to speak to a customer with a similar product type.
Vendor Scorecard
Requirement Vendor A Vendor B ConfiguraThor
Real-time 3D rendering__/5__/5__/5
Mobile support__/5__/5__/5
Platform integration__/5__/5__/5
Real-time pricing__/5__/5__/5
No transaction fees__/5__/5__/5
3D model quality__/5__/5__/5
Support quality__/5__/5__/5
Total __/35 __/35 __/35