3D Configurator Requirements Checklist

Use this checklist before booking vendor demos or requesting quotes. Score each vendor against your requirements. A platform that fails more than 2 must-haves is not the right fit regardless of price.

Technical Requirements

Real-time 3D rendering

Not image swaps. Options must update a live 3D model in the browser.

Mobile and touch support

Test on iOS Safari and Android Chrome. No app download required.

WebAR / AR try-on (if needed)

Browser-based AR. Confirm which devices and browsers are supported.

Load time under 3 seconds on mobile

Ask for demo on throttled connection. Every second of load time reduces conversion.

Unlimited configuration options

No cap on colors, materials, parts, or variants.

E-commerce Integrations

Works with your platform (Shopify, WooCommerce, etc.)

Native plugin OR confirmed custom integration. Get this in writing.

Pushes to cart with specs attached

Configuration data goes into the order, not a separate PDF.

Real-time pricing logic

Price updates as user configures. Supports rules, bundles, option-based pricing.

ERP / order management sync (if needed)

Ask for existing connectors. Custom integrations add cost and time.

Pricing Model Red Flags

No per-transaction fees

% of revenue fees destroy margins at scale. Walk away if this exists.

No seat or user limits

Admin access should not be gated by seat count for your team size.

No forced annual contract on first engagement

Ask for a short pilot period before committing to a 12-month contract.

Data portability if you leave

You should own your 3D assets. Confirm you can export them.

3D Model Quality

Realistic materials and lighting

Ask to see fabric, metal, and wood renders. Flat textures are not acceptable.

They create 3D models or you provide them

Clarify who is responsible and what format is required.

Model update process

How long and how much does it cost to add a new product or variant?

Support and Onboarding

Dedicated onboarding included

Not just documentation. A human who walks you through setup.

Response time commitment in writing

Ask for SLA. "Business hours" is not specific enough.

Reference customer in your industry available

Ask to speak to a customer with a similar product type.

Vendor Scorecard

Requirement	Vendor A	Vendor B	ConfiguraThor
Real-time 3D rendering	__/5	__/5	__/5
Mobile support	__/5	__/5	__/5
Platform integration	__/5	__/5	__/5
Real-time pricing	__/5	__/5	__/5
No transaction fees	__/5	__/5	__/5
3D model quality	__/5	__/5	__/5
Support quality	__/5	__/5	__/5
Total	__/35	__/35	__/35